When your order was placed you were sent an email with your confirmation number. When your order is being shipped to you, you will be sent another email sending you the tracking number. You can track your order from that email. If you haven't been sent an email saying "Your order is on the way," then your order hasn't been shipped and is still in processing. If you haven't received any updates from us within a week, please send us an email at support@ruggedtowels.com including your confirmation number. Thank you.